The problem
Most paid programs stop measuring where the money starts: reporting ends at the lead, platforms optimize to form fills and leadership cannot see return on spend.
Strategy
Design measurement before spending: business goal, marketing objective, ideal customer profile and segments, channel mix and budget, then UTM taxonomy, stage KPIs and CRM fields defined up front.
What we implemented
- One funnel shared by sales and marketing: 3,400 leads, 1,900 MQLs, 430 sales-accepted, 120 opportunities, 31 closed-won
- Scoring in the marketing automation platform, SLA routing to sales and bi-directional CRM sync so every opportunity keeps its source
- Multi-touch attribution so both the first touch and the deal-closing touch get credit
- Offline conversions sent back to Google and LinkedIn so platforms bid to pipeline, not form fills
Results
- 12:1 pipeline-to-spend
- $7.2M marketing-sourced pipeline attributed through to the CRM
- $1.9M closed-won revenue in period, fully attributed
- -34% customer acquisition cost vs prior baseline
- -41% cost per SQL as targeting sharpened
- 3.2x program ROI, revenue on media invested
Business impact
Budget followed opportunities and revenue, so cheap but empty leads never won the argument. Pipeline-to-spend, CAC and ROAS were reported to the executive team instead of cost per lead.
Bring your funnel numbers to a 30-minute call. You leave with the three changes we would make first.
